|  |
| Customer Reviews: | | Average Customer Review: ( 49 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
158 of 165 found the following review helpful:
 An honest review from a Grandmother:) Jul 21, 2010
By S. L. Poel
I just purchased the Miele Twist and I know how these reviews are important to me, so I hope that I can help someone esle who is considering the Miele S7 series (any model).
I researched the motors as I was told by the salesperson that the "Twist" has a cheaper motor than the Salsa, etc. This is not true. They all have the same motor - look at Miele's website. The $100 difference is the filter and headlight. You can purchase the better filter and put it in the Twist and have the same machine without the light.
I debated on purchasing off of the web, so I could save money. In my research I found that Authorized Dealers DO NOT honor the warranty if purchased from the web!!! So buyer beware. Upon purchasing and giving it a test run, when I went to use the hose attachment it came out of the machine before I could even stretch it to full length, which is really NOT very far, if you like to vac high places - forget it. The hose attachment is much like a dryer vent.
Bottom line:
The Miele Twist is VERY easy to vac with and because it is on a petite side it can get to many little places and the swivel future is wonderful. It vacuums well, however, going over the same area with my old Riccar, I could hear it picking up debris that apparently the Miele missed. I think this machine is good, however, I think there are others that might be better for the price. I rate it a 3 star.
38 of 38 found the following review helpful:
 Solid construction, made in Germany. TOTALLY AMAZING PRODUCT!!!! Dec 29, 2010
By Robert Goyette
I wasted my money six months ago on a Hoover Tempo. It had been recommended by Consumer Reports which I am now starting to suspect of being highly biased towards certain brands... since that Hoover Tempo was a piece of junk. I used it 20 times and the thing broke and became completely un-usable. I didn't even want to bother with the warranty. I'm never going to consider Hoover for anything. I had fears before getting it due to some mixed feedback including some that were poor (how can this be a CR recommended product...). It was in-expensive so that made me try it out. Pure Garbage. I decided to check out Miele since my mother in-law had highly recommended it. I checked product reviews and they were great (aside from the high price tag). This product is actually designed to last 15 years. I bet it will be the last vaccum I"ll ever have to buy. This product is heavy, it's built solid. If you need to do a lot of cleaning in stairs and you are not a strong person this may not be so appropriate. But for bare floors to carpet, this is unbelievable. I am so glad I got this. It also doesn't take me much time to clean up. It sucks dirt so efficiently and quietly, it's amazing. Filters may be expensive but who cares, this makes your house smell nice, very clean and quickly. Get the cheaper blue model. Who cares about how it looks; it's in the closet most of the time. I'm not going to be posing for GQ while I vaccum. I give my highest ratings to this product.
60 of 66 found the following review helpful:
Pure Perfection! BMW of Vacs! Nov 18, 2010
By Isabel
Pure heavenly bliss! No assembly out of box - just plug in handle and go! Quiet motor! German made! Just like a BMW! There isn't anything they've missed on this vac! I have wall to wall carpet and 4 kids and just decided to give up my Kirby because it's too heavy for me (even with the self-drive transmission, it's still a burden to change heads and use the stick to vac). Hugely long awesome 39-foot cord (most other vacs you get lucky if it's barely 30 feet and you have to plug and unplug all over the place)!!! 54 foot total radius reach!!! Finger-tip on/off switch at fingertips, brush on/off button at fingertips (if you need to stop and move furniture you can just turn brush off and it is like running an air filtration unit), notch to keep cord up and out of way, super sweet construction (not like dyson which has stiff cheap plastic that cracks) this plastic is very high quality durable plastic and metal bottom. Has belt off mechanism so for any reason if the brush starts to eat something it shouldn't be because you ran over it, it will auto turn off so the belt will never break! all parts are on board as you go! no running to get anything. You can stop mid-vacuum and take quick draw 12 foot hose out, awesome aluminum construct stick attachment, and grab large hard to reach objects in your path and up high!!! no, the vac will NOT follow you around when you try to pull the hose farther like with the dyson!! this machine is made so it won't move around when you are pulling the hose out to clean! all the parts can detach so that you have a short wand to maneuver better too - dyson doesn't. it's sooooo strong too! you can vacuum anything with super huge power, or even choose a different setting which is not so 'eat em up strong' and vacuum curtains and upholstery without sucking them off the wall! True totally enclosed HEPA filter system. Bag doesn't need to be emptied nearly as much as dyson ball. awesome huge bag that truly keeps every particle in!! it totally flattens to the floor too and reaches far under anything you need - like your bed! swivel neck is awesome to get around stuff! you can twist and turn all you want! The word is that dyson ball breaks down a whole lot more (I'm willing to bet, though that most of those complaints are because of 'user-error') but Miele's reputation (pronounced like miela) will last 20 years or more. It's pure love for me as a busy busy mom with wall to wall carpet (yes even under kitchen table!!) and 1 and 2 year old babies in the mix! handle is definitely in the right spot to carry too (mid-waist of the unit), if you need to get it upstairs - the dyson is not. unlike the powerful canister machines, this upright is easy to store too! it all goes back together and needs a tiny square in your closet to store upright. (by the way, canister machines are for if you mostly have hard floors, and upright is if you have mostly carpets). This miele has a totally sealed 9 layer electrostatic charged HyClean filtering dustbag with this spring loaded thing that shuts when you take it off so it keeps every ounce of dust away from you, your face, your hands, and your garbage!!! I did not like how the bagless machines had you dump the dust out into the air again and static cling all over the inside of my garbage bag so that when I went to pull it out, it swirled around the air all over again. I also LOVE the castor wheels that make it so easy to get around! The 1,200-watt vortex motor is awesome.
23 of 23 found the following review helpful:
Miele S7210 vs. Dyson Animal Mar 14, 2011
By Green Girl
I have a Dyson Animal and it has been my primary vacuum for the past 6 years. About 2 years ago the Dyson began to be less effective in vacuuming our carpets, which are low pile. We dust & vacuum several times per week as we have 3 kids, two huskies and a long hair cat, so having a strong reliable vacuum is paramount. To give you an idea of how much we use our vacuums, we vacuum almost daily during shedding season on both hardwoods, area rugs, stairs & carpeting. We have about 1600sf of hardwoods with a variety of rugs. Our household is a true test for a vacuum.
I clean the Dyson - all ports and points - regularly but figured maybe it needed a "tune-up" as the suction seemed almost nil. It was better upon a professional maintenance but not as great as it seemed to have once been. I "test drove" some new Dyson models and really liked the ball with the ability to get under cabinets but found the much shorter cord a hindrance and the smaller dust bin a pain to empty twice as much. I liked the Electrolux but it was bulky and I have stairs, so that wasn't a consideration.
I have two neighbors who have sung the praises of Miele for years but I resisted due to the cost. I have a Miele dishwasher and it does an incomparable job, so I decided to research the Miele. I read a few negative items, but predominantly the reviews were strong. So I "test drove" the Miele Twist for a week. I was completely impressed with so many features I will never go back. Here are the items I think make it superior to Dyson:
1. The bottom of the vac is metal, the base has a full rubber bumper and the beater bar has an indent making it easy to cut off any strings, hair or impediments.
2. The dust bin does not need emptying - no fun with piles of dog hair. While a bit more costly, the bags really contain the dirt, dust and hair and reduces my cleaning time. Intially I loved the fact the Dyson had no bags to buy and an easy-to-empty canister, but after a while it was not just an easy chore. Emptying the canister also means cleaning the dust when you dump it, cleaning the rubber gaskets prior to reassembly to be sure suction is maintained, and being sure that all the dust gets emptied and is not stuck in the holes of the central perforated cone.
3. The Miele vacuum has a short "nose" so it can reach under cabinets & furniture easily and it can lay flat. The Dyson cannot do this.
4. The Miele has an amazing ability to turn & swivel and is VERY EASY to push.
5. The Miele has a 35 foot long cord - can reach EVERYWHERE without unplugging!
6. This Miele does not come with the HEPA filter like the models that are $300 more, but the supplied filter is a good one and can easily be replaced with the same $50 filter the other models come with.
7. The beater brush can be turned off leaving only suction, which is great if you have a delicate surface to clean.
So I splurged and kept the Miele. Having had this Miele for over month now, I can truly say that this Miele is a much better quality machine physically and performance wise. I will keep the Dyson as a back up - to use on another floor in the house. But this Miele is now used daily because of its ease of use & the clean path it leaves in its wake! I HIGHLY recommend this vacuum.
17 of 17 found the following review helpful:
Wow! Nov 16, 2010
By Susan R. Masterson
"Sue"
I took my beloved dyson DC07 in to my local repair shop for a new motor, and mentioned to him that I was headed to costco for a DC-28. An hour later I walked out of his shop with this Miele vacuum instead...along with a $450 bill to repair and rejuvenate my Dyson DC07. After an hour of vacuuming with the Miele, I called him and told him to trash the Dyson, and I'm coming back for a 2nd Miele (I'm spoiled, I like having a vacuum on each floor of my home). This is an incredible vacuum I think. The tools are easier to use than the old Dyson, the suction is greater, more options to vary suction level. I'm in love.
See all 49 customer reviews on Amazon.com
|
| | |
