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| Customer Reviews: | | Average Customer Review: ( 30 customer reviews )
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Most Helpful Customer Reviews
127 of 129 found the following review helpful:
 Excellent Machine Nov 14, 2006
By J.C.
"researcher"
I know alot of people would balk at the idea of paying this much for a vaccum cleaner, understandably so. Quite honestly, I spent a long time weighing my options and researching for this purchase. In the end I went with this one because of the quality, the warranty and how well it worked.
Previously owned a Hoover Windtunnel upright, and there is just simple no comparison, in fact the Hoover is joke. It was a complete tank of a machine, hard to move around, attachments were useless and you could not fit into alot of areas. And in the end, it did was not even close to as effective at cleaning floors, which is really all that matters.
The reasons for going with the Miele:
How effectively it cleans floors! My carpets never looked so good, my hardwood and tile were never to easy to clean.
Long-term investment. You might get sick of a Miele vacuum before it breaks on you.
Technology inside is second to none.
Tried and true design, German engineering and quality. The parts have a nice feel to them, thick plastics, horse-hair brushes. Nothing felt cheap, or loose or flimsy.
Exceptionally quiet.
Size of the machine is small, but make no mistake it is incredibly powerful. About the best feature I have noticed so far about this machine, going from an upright, is the ability to get into tight spaces I could not before.
Controls on the handle are more convenient than I gave credit too before I purchased. Although you can save a decent chunk of change by getting the Calisto with a knob or two instead, if you don't mind. Same motor and power as the Capricorn.
The air quality, oh the air quality! Something we never thought important before, but we don't smell ONE thing while vacuuming. Even if you stick your face over the exhaust! They aren't kidding about these filters, they work and work well. No dust spitting back out into your house all over your furniture.
Some other features that are nice are the onboard attachments, the wheels on the canister that move in any direction (very smart feature), Warning lights on the machine letting you know bag is filled, or machine is over-heated. Cord-wrap is also excellent, and strong. Hard floor tool does an excellent job, simply excellent, you will never need a broom again.
I find almost nothing I don't like about the machine so far, except that occasionally you hit the wrong button on the hand controls unintentionally.
Otherwise the fit and finish is superb, German quality through and through, a real Mercedes of Vacuum cleaners. Some vaccum cleaners (actually most) just re-distribute the dust and dirt in your house. This once truly gets rid of it. And very nice to look at too. : )
46 of 46 found the following review helpful:
Miele Capricorn Eats Pet Hair for Lunch! Sep 20, 2007
By Jaiho
"Jaiho"
There is not a better power-nozzle available for pet hair. The Miele Capricorn with the 236 power-nozzle is the best way to win the never ending battle of cleaning pet hair.
I have a 80 pound Staffordshire Terrier. No matter where I go, the pet hair follows. It is mission impossible to keep my house pet hair free. With as much vacuuming as we do in our house, (as well as a nice employee discount) I decided to get the best.
I have always heard good things about Miele from my customers. Every customer that comes to our store I will ask them how their vacuums are working. Most vacuums I'll get the usual, I hate it, it sucks, it smells funny, etc. When I ask a Miele customer buying bags how they like their vacuum, 9 times out of 10 the answer is I LOVE IT! Never did I expect such enthusiasm from people about their vacuum. Only after hearing so many customers tell me how good their Miele was, and after seeing how few Miele repairs I was doing, did I become a believer myself.
I have had the Miele Capricorn in my home for two years now. I have never had one problem with my vacuum. Vacuuming is never fun, but when you have a good vacuum, it becomes a lot less stressful of a task.
The STB 101 hand held turbo brush is a must have weapon in the war of pet hair. This brush is ideal for my stairs and upholstery that seems to get covered in pet hair more then any other place.
You will pay more money for a Miele, but the time you will save vacuuming is priceless.
40 of 40 found the following review helpful:
Miele S5980 Capricorn Dec 17, 2007
By Clark Chuka
This is a exceptional vacuum. I installed a Frieze style carpet and found out that my Oreck XL couldn't vacuum it. I took a piece down to my local Oreck shop and the manager said, "We don't make a vacuum that can vacuum your carpet". So my search started. I took my carpet sample to Sears, Best Buy, The Great Indoors and Lowes. I tried dozens of vacuums and each one was a complete failure. I was about to buy a Bosch vacuum online (No local stores had one to demo), just to see if it would work on my carpet, when my step dad said check out Miele. He has a very picky neighbor with the same style carpet and she said Miele is the best. She was right on the money. I took my carpet down to the local Miele dealer (listed on Miele's website) and sure enough, it worked on my new carpet. I bought the Capricorn from them. If price is no object, this is your vacuum. It's quiet, clean, smooth, powerful and extremely versatile. If the Capricorn was a car, it would be a Ferrari or Bentley. Highly recommended!
34 of 35 found the following review helpful:
It's Worth IT Sep 14, 2007
By William V. Esler
We have owned lots of different vacuums over the years. This is unquestionably the best. It is high-quality, quiet, powerful, light weight, and easy to use.
The high price made us think twice. We were also used to uprights. However, after reading lots of reviews, we decided to try this one because of the greater power. We have pets who shed hairs that get stuck in the carpet. We also have lots of wood flooring, and the parquet attachment seemed like a good idea.
Ordering was easy, and the unit arrived QUICKLY! It was easy to assemble (not much required), and it was intuitive to use.
It has not been any harder to use than an upright. In fact, the back and forth motion is easier because you only have to handle the wand and power brush, not the whole machine. The little cannister unit follows easily, and the vacuum hose does not seem to get tangled, rotating in all directions easily. The wheels on the unit work fine. The only time it sorta sticks is when it tried to cross over the electric cord on a wood floor.
The power brush has a bright light which really helps. The floor heads can be turned at multiple angles with a twist of the wrist, making it simple to get in, under and around furniture legs, into corners, etc.
One of the best discoveries has been the ease with which you can swap out the floor heads for brushes you can use to clean up high (shelves, drapes, light fixtures). We never could do that with uprights because you couldn't lift them high enough.
The adjustable power control is helpful when you switch from floor to throw rug and back. Our rugs are also variable thicknesses, so being able to roll back the power with your thumb makes it easy to keep them from getting sucked into the head.
The unit stores easily because the cord retracts automatically, and the base will stand upright. The Power Brush head will also hold the wand upright, so you can stand the whole unit is a small closet. Because it is so light, you can also go up and down stairs easily (we have three floors).
All in all, this has been almost fun to use. Although the wife uses it the most, I have actually enjoyed taking it for a spin, too.
28 of 28 found the following review helpful:
Beautifully constructed A masterpeice! Sep 20, 2007
By ED
"zebra01"
This is a well designed and extremely well built product. Most of controls are on the handle - they are well laid out and electronically activated. The hose is internally wired with a continuous 360 degree rotation - this is very rare in a hose. In a typical canister one is continually fighting the hose as it probably rotated 380 degrees before it stops. It has super suction - yet it is quieter than one would expect. Every aspect of the construction is above and beyond. The repair record in Consumers Reports is at the top of the best. This is a very high tech vacuum. In the past many of my fine high tech German products often had reliability issues - if this turns out to be the case I will add to this review at a later date. For now it is a Gem!
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