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HomeHoover Vacuum FiltersHoover Vacuum Filter for Fold Away and TurboPower Vacuum Cleaners |
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| Customer Reviews: | | Average Customer Review: ( 22 customer reviews )
Write an online review and share your thoughts with other customers.
Most Helpful Customer Reviews
8 of 8 found the following review helpful:
 Not exactly a fit... Nov 11, 2007
By P. KNUTH
The part I received is not the same as the picture, but an off brand, so beware what people may be sending you. I ordered this product on Amazon after finding that all of the local stores like Target, Walmart, Shopko, etc no longer carried replacement filters for our vac. The filter seems to work okay, but it is not exactly the same quality or type of plastic as the previous genuine hoover filters I used in the past. It was difficult to get on the top mount, but went on with what seemed an excessive amount of force followed by a snapping sound that is usually associated with breaking plastic. Everything seemed solid and it works though, and I could find no cracks in the vacuum part.
6 of 6 found the following review helpful:
Junk 3rd party filte...replace or I am returning it Feb 11, 2009
By Dinesh Shete
Follow-up Edit :
I received the replacement which is indeed a genuine Hoover filter. I didn't have to pay any additional shipping either. The situation has been resolved to my satisfaction. I would also like to reflect on that GoVaccum has acted professionally and have been willing and done everything they could to remedy the situation.
The rating does stay at 3 stars though, as the review is as much about the overall shopping experience as it is about the product itself.
Edit 2/16/2009
Received an email from GoVaccuum on this issue. Per them, it's not their fault but Amazon's fault as the order was fulfilled by Amazon. Nevertheless, they have offerred to remedy the situation by sending a genuine Hoover filter. It was recently shipped so I haven't received it yet. Will post a follow-up once I receive the Genuine filter. So far, GoVaccuum has been willing and acting to remedy the situation. So I am changing my rating from 1 star to 3 star. I will review my ratings again once the issue has been resolved to closure.
Original Review:
Bought early Feb 2009. Received a 3rd party filter not a hoover branded one. I am seeking a replacement with the original or it's going back for a full refund. And I am not paying return shipping either. Time to call up BBB and credit card company (to report GoVaccuum's practice) as well to keep them in the loop. If I am out even a single penny, am filing a chargeback with the credit card company. Nothing pisses me off as dishonest business practices. I mean I am keeping my end with the payment...why can't the seller do the same?
8 of 9 found the following review helpful:
 Not an official Hoover part. I got a knock-off brand! Jan 15, 2009
By DD
The product name says Hoover and the picture is an official Hoover product, but I received a third party replacement part. This is false advertising. I am returning it. Shame on Amazon for doing this. Change the picture to the product you are shipping.
2 of 2 found the following review helpful:
Very dishonest - NOT sent filter in picture Jun 01, 2011
By Tom Markus
"rural"
I have purchased these filters directly from Hoover before and was very satisfied. I was lured in because the price on Amazon was significantly lower. I read some of the poor reviews but somehow thought I would be the exception. Boy was I wrong. The filters sent are not in the genuine Hoover packaging as in the picture. Instead, they are cheap knock-offs. I will no longer trust Amazon as in my opinion this was outright fraud.
2 of 2 found the following review helpful:
 Do not order this item from seller True Value Feb 15, 2007
By C. Uyloan
This item is a practical necessity since I am fond of my Hoover vacuum. Do not order this item from True Value since they only send you one filter and they are not responsive to customer emails, whether it is sent through their website or through Amazon.
See all 22 customer reviews on Amazon.com
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