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HomeElectrolux Vacuum FilterHoover 4010801Y Type Y Hepa Filtration 2/Pkg |
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| Customer Reviews: | | Average Customer Review:
Write an online review and share your thoughts with other customers.
4 of 4 found the following review helpful:
 Quality Control Is Out Of Control Nov 30, 2009
I received these bags today November 30, 2009. I had ordered these before with no problems but, that was from a different vendor at a slightly higher price. This time, the vendor I purchased these from was AceHardwareOutlet. I thought, I know that company name. Well, you guessed it. When I opened the box, the "chemical" smell that other reviewers stated was pretty bad, kind of like lighter fluid. I opened one of the packages to see if the actual vacuum bag itself smelled, and unfortunately it did.
The picture of the 3M bag with Filtrete is not the one I received either. This did not surprise me because the ones I ordered before did not match the picture. I telephoned the Hoover Company and did some detective work. The vacuum bags (from China or Mexico in the black and white package) that are being shipped are, in fact, "Genuine" Hoover products. They are HEPA and have (3) three layers of filtration and have the same specs as the 3M brand. I was told that 3M (under agreement with the Hoover Company) was manufacturing their own vacuum bags for Hoover vacuums and promoting their "Filtrete" technology on the label. Then companies like Maytag, Sears, etc. would (aftermarket) sell these to their customers.
When I placed my first order, I still had some actual 3M Filtrete bags to compare to the Hoover bags. The only difference is that the Hoover bags are quite a bit "thicker" fabric. Although this would suggest stronger or more durable, I never had the 3M bags rip or tear on me.
I called AceHardwareOutlet customer service; I was on hold for 25 minutes. A representative who could barely speak English told me to place the bags in the sunshine for a few days to air them out. In disbelief of that suggestion I laughed and said, "I don't think so."
As of now, I am waiting for a replacement shipment from AceHardwareOutlet. I'll follow-up once the new bags arrive. If it wasn't for the "chemical" smell I would be happy with my purchase and give a (5) five star rating but, (1) One star for bad quality control and misleading (fraudulent) pictures.
3 of 3 found the following review helpful:
Reek - chemical smell! Nov 28, 2009
These are made in China and reek! Don't get them. You are better off to buy Hoover bags in person so that you can see that they are not made in China.
4 of 4 found the following review helpful:
This is not a 3m Product Oct 01, 2009
I did not receive the 3M filtrete hepa bags as advertised. What I received was a knock-off from china that had the worst chemical smell when the bag containing the filters was opened. The packaging looks nothing like the picture and does not say 3M on it. These bags are not the same as the 3M product. I would never purchase again from this seller."
5 of 5 found the following review helpful:
These are not Filtrete Bags as Pictured and Descibed Sep 05, 2009
United Vacuum (aka ezvacuum.com) is knowingly substituting a non-Filtrete branded bag, not as pictured and described. Why does Amazon allow fraud to continue on their site? These bags also have a strong turpentine-like odor. Not pleasant. Beware.
10 of 10 found the following review helpful:
No 3M Filtrete HEPA Bags Received Jul 29, 2009
UNITED VACUUMS did NOT send the "3M FILTRETE" HEPA BAGS that I ordered.
They sent a FACSIMILE, which I IMMEDIATELY RETURNED to them. After 2 e-mails and 3 telephone calls to them, they RELUCTANLY AGREED to credit my $4.95 postage, (since they did NOT SEND THE BAGS I ORDERED! Photo of bags I ordered SHOWN on their web-site, IS NOT BAGS THEY SENT TO ME.) They STILL HAVE NOT REFUNDED my postage amount. (And they were not too nice about it either.)
NOTE: FINALLY REFUNDED. FINALLY RESOLVED.
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